Case Study: CSR Impact Evaluation Study supported by a large government organization to a leading social service conglomerate

About the Client
A prominent charitable organization founded in 1917, is dedicated to selfless service, social welfare, and spiritual upliftment. Headquartered in Kolkata, it operates extensively across India and internationally (US, UK, and Canada), addressing the needs of underprivileged communities. It also runs schools, colleges, hospitals, and vocational training centres, focusing on education and skill development for the underprivileged. Runs hospitals, clinics, and mobile medical units to offer free or affordable healthcare, especially in rural and tribal areas.

Study Background:
The report was towards the impact evaluation of procurement of 15 Nos. medical instruments for the Eye OPD.

Research Objective:
Physical verification of the 15 Nos. medical instruments purchased for Eye-clinic

  • To determine the overall benefits of the Eye-Clinic to the beneficiary.
  • To determine the impact of the services of Eye-Clinic of to the beneficiary.
  • To identify the gaps, if any.
  • To recommend improvement based on the suggestions from the beneficiary and stakeholders.

Business Objective:
The business objective of a CSR project's impact assessment is to evaluate its effectiveness in achieving goals, measure benefits for stakeholders, identify unintended consequences, inform decision making, enhance transparency, and build trust by demonstrating positive societal impact.

Operational Challenges:
Operational challenges in conducting impact assessments for CSR projects include data collection difficulties, defining suitable measurement metrics, establishing baselines, engaging stakeholders effectively, managing time and resource constraints, attributing outcomes amidst external factors, and evaluating long-term impact. Overcoming these challenges necessitates careful planning, stakeholder involvement, robust methodologies, and ongoing commitment to transparency and accountability.

Our Approach to Challenges Faced:
To overcome operational challenges in CSR impact assessment, utilize comprehensive planning, engage stakeholders collaboratively, employ robust methodologies, invest in capacity building, practice adaptive management, leverage technology, and implement long-term monitoring and evaluation. These approaches ensure effective navigation of challenges and enhance the quality and relevance of impact assessment for CSR projects.

Services Offered by Sample Junction:
The company provides impact assessment services for CSR projects, covering planning, data analysis, stakeholder engagement, baseline establishment, reporting, capacity building, and long-term monitoring. These services ensure comprehensive support for informed decision making and accountability in project implementation.

Summary: The company provides end-to-end services for CSR impact assessment, ensuring informed decision-making and accountability in project implementation.

Snapshots

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Sample Junction Team getting feedback from the eye-specialist about the services
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Focused Group Discussion –Male beneficiaries
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Female beneficiaries are waiting before participating in the Focused Group Discussion
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Screening of beneficiary before participating in Focused Group Discussion -Female
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1st Focused Group Discussion Female beneficiaries
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2nd Focused Group Discussion Female beneficiaries
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Sample Junction team at Eye-Camp organised in Govt. school
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Sample Junction Team is with Optometrist at eye-treatment camp
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Students are waiting for their eye-checkup during eye treatment camp
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Student beneficiaries during eye -checkup at eye treatment camp
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Optometrist is checking the eyes of Student beneficiaries at eye-treatment camp

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